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instructions accessing forum organization administrators on-maintenance Trimble Identity

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#1 Rune Backman

Rune Backman

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Posted 04 February 2015 - 08:19 AM

Tekla Online services use Trimble Identity for identification. In addition to Tekla services, you can use your Trimble Identity with several other Trimble services, such as Trimble Connect and SketchUp 3D Warehouse.
 
Trimble Identity provides single-sign-on access for Tekla Online services. You can sign in to one service and then browse to another online service without a need to sign in again. You can find the available services here: http://www.tekla.com/services
 
If you cannot access the Tekla Discussion Forum, please read and follow the instructions below.
 
Instructions for industry professionals:

  • Create a Trimble Identity for yourself
    • If you have not created a Trimble Identity, please do so.
  • Ensure that your Trimble Identity is verified
    • When you create a Trimble Identity, you get a verification code by email. Use the code to activate your identity.
    • If you do not receive the email, check your spam settings and spam email folder. It is likely your email firewall is stopping emails from arriving. Please allow emails from no-reply@account.trimble.com*@trimble.com and *@trimblepaas.com and *@mail.trimblepaas.com.
       
  • Make sure that you get appropriate access rights to the Tekla Discussion Forum and all other Tekla Online services

    For example, if you work for a company having a valid maintenance contract or subscription license, you are entitled to login to the Tekla Discussion Forums for users on maintenance or subscription.
    • Sign in to https://account.tekla.com and check your profile.
       
    • If you do not see the name of your company mentioned in your profile under My organization, it means that your personal Trimble Identity has not been linked to your organization in the service and you do not have on-maintenance access rights.
       
    • Contact the main user in your company. He/she is the organization administrator of your company account.
       
    • Ask him/her to invite you the your organization in the Tekla Online Profile service.

NOTE! Access rights to Tekla Online services are granted to Tekla customer organizations. You get your access rights when you join your organization in the Tekla Online Profile service.

 

Instructions for educational users:

  • Create a Trimble Identity for yourself
     
  • Ensure that your Trimble Identity is verified
    • When you create a Trimble Identity, you get a verification code by email. Use the code to activate your identity.
    • If you do not receive the email, check your spam settings and spam email folder. It is likely your email firewall is stopping emails from arriving. Allow emails from no-reply@account.trimble.com or Trimble domains.
  • Sign in to your Tekla Online Profile
    • On the My profile tab, select Profile type Educational and fill in your information.
  • On Activate licenses tab, activate your free Tekla Student subscription
  • With valid Tekla Student subscription, you have full access to Tekla Student Forums and you can read the posts on other Tekla forums.

Instructions for every main user in companies having a valid Tekla maintenance or subscription license:
 
How do I invite the employees of my company to our organization in the Tekla online service?

  • Sign in to the Tekla Online Admin Tool at https://admin.account.tekla.com using your own Trimble Identity.
     
  • Open the company page and check the list of employees belonging to your company.
     
  • If you cannot see all your employees on the list, invite them by clicking the Invite employees button.
     
  • In the Invite employees to organization dialog, add the email addresses of all the employees you want to invite.
     
  • Send the invite(s).
    • When your employees accept the invitation, they are joining your company in the service and they will get the access rights your company is entitled to.

NOTE! If you cannot access the Tekla Online Admin Tool and you are the main user in your company, please contact your local Trimble/Tekla Area Office / Tekla Reseller or your Account Manager for more information.


  • Katri Junna, CAP, Joshua Bradshaw and 15 others like this

Rune Backman
Trimble Solutions Corporation | Structures | Online Services






Also tagged with one or more of these keywords: instructions, accessing forum, organization administrators, on-maintenance, Trimble Identity

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