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How do I get an award on the Forum?

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#1 Jonna Laitinen

Jonna Laitinen

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Posted 10 May 2016 - 10:02 AM

In our recent Tekla Discussion Forum user survey we received some great feedback from forum users. One of the suggestions to improve the Forum was for us to give recognition for those forum members who contribute by helping other users by answering to their questions. 


In order to give recognition to the active members of the community, we utilize the built-in 'Suggest Solution' Forum feature. When you ask a question, and receive an answer, you can mark the post that helped you to resolve the problem. Every time you mark a post as best answer, it counts towards the next award level of the person who posted that helpful answer. Our moderator team will give out the awards four times a year, and the first batch of users with most posts marked as answers were given out today.


In addition in the end of the year, the most helpful user will be awarded with the Most Helpful User 2016 award. 


We've also got an award category for those staff members who have provided a solution (posts labeled as 'Suggested Solution') to 50+ questions since the new Forum launched. Those forum members have received the Support Expert award.


You click the link to view all the award categories or navigate to categories page through the Awards tab next to 'Forums' and 'Members', and see who all have been awarded. 

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Jonna Laitinen
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